FAQ's

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We most definitely can! Werken Specialises in design and manufacture of office furniture for projects of all sizes. Contact us for an obligation free quote and floor plan.

Good question! At Werken we offer much more than our competitors, whether you're looking for; Realiability, Quality Service, Experience, An Extensive Product Range, Free Space Planning and Fast Lead Times. And with over 15 years of expeirencine in the office furniture industry Werken are your office furniture specialists!

Ofcourse you can. We have a beautiful studio in Pyrmont Sydney NSW displaying our products, however should you want to view a particular product we can bring it in from the factory and book in a viewing that suits your schedule. To book a time today, call our friendly staff at 02 9061 1270 Or shoot us an email at talk2us@werken.com.au for a prompt reply !

he goods you purchase come with guarantees that cannot be excluded under the Australian Consumer Law. If your product is faulty, broken or otherwise non-compliant with a consumer guarantee under the Australian Consumer Law please contact us as soon as possible with your name and order number and our customer care team will look after you. For more information on your Consumer Rights visit the ACCC; https://www.accc.gov.au/consumers/online-shopping/shopping-online OR Visit the consumer law website for more information; http://consumerlaw.gov.au/australian-consumer-law/legislation

Intelligent space planning complimented with an office furniture solution designed to suite your unique business workflow. This can be acheived using our express range of flat packed furniture for the budget consious and time consious situatiins however we offer an extensive range of made to order solutions which can be customised to suite any requirements.

Yes most definitely! The configuration and design of an office space cause major impacts on the efficiceny of employees in the workplace. We hear it all the time from our clients feedback after furnishing their office. Our reconfiguration and essentially re-design of their offices have encouraged employees to see less clutter and more organisation which maximises their overall efficiency due to our ergonomic products.

Ergonomics is about designing for people. Ergonomics is the process of designing or arranging workplaces, products and systems so that they fit the people who use them. Most people have heard of ergonomics and think it is something to do with seating or with the design of car controls and instruments – and it is… but it is so much more. Ergonomics applies to the design of anything that involves people – workspaces, sports and leisure, health and safety. At Werken, we aim to improve workspaces and environments to minimise risk of injury or harm. So as technologies change, so too does the need to ensure that the tools we access for work, rest and play are designed for your body’s requirements.

Think about the angle of your computer monitor, or the height of your desk. Think about whether your eyes are strained by the end of the day or if your wrists hurt from typing. A sound understanding of ergonomics can prevent most workplace injuries by adjusting tools to the user, putting an emphasis on proper posture to reduce the impact of repetitive movements. The use of computers and rapidly changing technology in the modern workplace has greatly increased the need for ergonomics. Desks, chairs, monitors, keyboards and lighting all need to be assessed when creating a workspace, whether it is at the office or at home.

Ergonomics also takes into account the need for movement throughout the day. Office furniture has traditionally encouraged stiff, fixed postures and little movement. However, a balance between sitting and standing, which can be aided with a height-adjustable desk, is a proven way to combat the effects of sedentary workplace behavior.

Well, there are many solutions to maximisng your office such as: Make use of your common areas. Possibly think of creating a breakout area in your offic where employees can relax and ease their mind of stress so they are comfrtable and working at optimal effiiceny when they return to their desk. Go paperless! Werekn recommends all clients to maximis their office psacesby relying less on paper. Its a new age and evolution to fully digital workplaces. At Werken we recommend to have stand-up meetings, outdoor meetings to decrease the amount of space being used in boardrooms. However, we do offer a range of boardroom set-ups that will definitely help increase efficiency and make the most of the room. One of the most common answers to this question ofcourse is to get rid of clutter. By doing this you not only maximise your space, you create a healthy and functional working environment for all employees and thus maximisng the efficiency in your offices. Use wall-to-wall flooring, essentially the same flooring design and material used through the entire space. This technique, will not create space, though it is guranteed to definitely open up the room and increase visibility in the office. Let the light shine in! Open up your curtains and let the sun do its thing! By opening any blinds or curtains in your office, the natural sunlight seeps through the windows and brings your office to life, with ease and offers the illusion of more space in your offices. For any other techniques or suggestions give us a call at: 02 8324 1313 and let us put your mind at ease.

PRODUCT INFORMATION ANSWERS

Generally our express range of furniture is stocked and readily availble, however, all custom and bulky product orders, will generally have 2 -7 weeks lead time.

Good question! Studies say that beginners should begin by standing while working for 2 hours a day, until they are ready to work for 4 hours a day on their feet. This study undertook the efficiency among workers who stood and showed that by standing and working it not only increases efficiency, it also has major health benefits. Researchers analyzed more than 46 studies, spanning 1,184 people. The average person was 33 years old. In addition, 60 percent of the participants were male and they had an average weight of 143 pounds. Taking into account the average weight and age, on average a person from the study lost 0.15 calories more than the average person did while sitting. Which amounted to bruning 54 MORE calories for 6 hours each day. Muscle activity increased, and lowered the associated risk of a heart attack or strokes dramatically. So our advice at Werken is to keep using it slowly, until it becomes a hbit and then increase the duration for how long you stand during the day. To see our Sit-Stand Desks, Tables and Stools, Click Here. otherwise, if you wish to know more information on this topic, please give us a call at; 02 8324 1313 to speak to our friendly staff.

Sadly we get this question asked plenty of times, as people are always sitting and working in strenuous positions that casues a lot of harm to the body. This is due to many desks arriving to suit the height of a 6ft adult, even though all around the world, the average height of all males is 5ft5in and the average height a femal is 5ft2in. The correct height of an office desk is completely relative to the persons height. To finally correct your posture andsee exactly what height your desk should be relative to your height, visit; https://www.painlessmovement.com/health-fitness-articles/how-tall-should-my-desk-be-correct-desk-height-for-better-posture/ for more information.

This all depends on what suits your office space best, as well as your budget. Speak to us today to book in a obligation free consultation, so that our professionals can find cost effective, ergonomic and aesthetically pleasing furniture that will transform your office space. Give Werken a call 02 8324 1313 and speak to our friendly staff to arrange a consulting time best suited to your schedule.

At Werken we recommend ergonomic and AFRDI approved Chairs and office furniture to imporve efficiency and health standrds amongst all employees in the workplace. To see our ergonomic/AFRDI approved range in Chairs Click Here. To See our ergonomic range in Tables, Desks and Workstations Click Here. (NEEDS TO BE DISCUSSED)

The benefits of purchasing 'good' office furniture, is 3 fold. 1. Corrects your posture. 2. Healthy functionality at work. 3. Efficiceny Efficiency Efficiency. To find the right office furniture in your workspace give Werken a call at 02 8324 1313 and speak to our friendly staff who will give you the right support you need to transform your workplace.

Werekn recommends any AFRDI approved chair. This is due to AFRDI being known to deliver a check on ergonomic chairs, that wont hinder and only better efficiency and comfortability in your workplace.

t is not a must have, however it is widely recommended as they brighten up the office space, make your office space more breathable and definitely bring a certain sense of feung shwei to your workspace that your employees and clients will love.

Werken says... YES! To keep your employees running efficiently within the workplace, a breakout area is very important as it allows employees to move away from their working environment, which gives them time to reorganise their thoughts, without leaving the workplace.

The Australasian Furnishing Research and Development Institute (AFRDI) is an international, not-for-profit, membership-based organisation with a mission to promote the production and purchase of sustainable freestanding furniture products. AFRDI Green Tick certification is assessed against requirements of the AFRDI 150 Sustainability Standard which focuses on chain-of-custody procedures for raw materials, corporate social responsibility and resource assessments. So when you see a a tick from AFRDI you know you're buying an ergonomic and long lasting quality product at a good price. To learn more about ergonomic products Click Here. To learn more about AFRDI Click Here or call our friendly staff for more information and solutions at 02 8324 1313.

Well for large office teams, one efficient solution would be side-by-side or back-to-back workstations. Dealing with office space can be a real pain. Let us werk on your problems. This is our forte, so you can breathe easy and feel great knowing your project is in trusted hands.

At Werken we believe, with new furniture come new beginnings. When you purchase new furniture for your workspace it isn't only for a fresh start, its for efficient and collaborative work amongst your employees. The benefits of an efficient workplace can lead to faster turnover and more cashflow throughout the business. Werken says... Efficiency is KEY!

Then what you're after is our ergonomic or AFRDI approved range! AFRDI approved chairs are all ergonomic chairs! Which means you can finally get comfortable and work away with the right posture, increasing employee morale, overall efficiency and create a healthy and fucntiopnal workplace. To be re-directed to view this range of chairs, Click Here or to speak to one of our friendly staff for more information and solutions at 02 8324 1313.

A sit/stand desk is one that allows the user to alternate between sitting and standing by being able to lower or raise the work (desk) platform. In general, it is believed that by being able to alternate sitting and standing, users can vary their body position more often. Some benefits of utilisng a sit-stand desk in your office: Standing Lowers Your Risk of Weight Gain and Obesity. Using a Standing Desk Lowers Blood Sugar Levels. Standing Desks Lower Your Risk of Heart Disease. Standing Desks Reduce Back Pain. Standing Desks Improve Mood and Energy Levels. Standing Desks Boost Productivity. A healthy option with a resonable price to boost productivit and ergonomics in your work environment. It doesnt get much better than that. Or does it? Werken...

Absolutely, this is our forte, pick up the phone and give us a ring at; 02 8324 1313 and speak to our friendly staff who will be more than happy to find a solution that suits you.

ONLINE PAYMENTS ANSWERS

Mastercard, Visa and American Express.

We offer a range of payment methods so you can pay the way you want. Payment Methods offered include but are not limited to; PayPal, Cheque, Bill Me Later, Debit Card Payment. If you are looking for another way to process payment, Contact Us for more information and let us solve your payment issues.

After the order has been processed and payment has been confirmed, the next steps will be to begin the order process from our end and organise delivery to your address.

All your order information and confirmation of payment will be sent to you via email. For any further questions Contact Us.

Yes, however, due to our refunds and returns policy you have only 24 hours after making the purchase to cancel the order. You may have to wait up to 10 business days for your refund.

SERVICE ANSWERS

We sure do! Assembly and installation of any products purchased from our online store is offered for a small service fee. We also provide a complete turn-key solution, from door-to-door delivery, as well as complete assembly and installation for one affordable service fee. Contact us today to take full advantage of our services. We Werk to get you Werken... We take all rubish and protective packaging, we even vacum and clean up leaving you with a product ready to be used.

We love people like you. majority of our products can be customised to suite most requirmenets (this does not mean a hefty price tag). Contact us for an obligation free onsite consultation and quote were we can discuss and show you the endless options.

We can make our furniture it fit anywhere. we dont charge to customise our funriture. Call us for a free consultation.

Our goal is 100% customer satifaction to ensure your experience is a fun and smooth one. We encourage you to contact us with any questions or concerns.

REFUNDS & RETURNS POLICY ANSWERS

Click Here to see what our refunds and return policy offers. Should you need any further help please call us at 02 8324 1313 or email us at talk2us@werken.con.au

Yes you can, provided it is in resellable condition without any damage or scuff marks. All items must be returned in new condition. A 40% restocking fee will also be applied to any returns. To view all the conditions within our returns and refunds, visit our refunds and returns policy. If you wish to speak to one of our staff please call us on 02 8324 1313 or email our friendly team at talk2us@werken.com.au

Yes, however, you must process your refund within 24 hours of purchasing the product. To view all the conditions within our returns and refunds, visit our refunds and returns policy. If you wish to speak to one of our staff please call us on 02 8324 1313 or email our friendly team at talk2us@werken.com.au

To avoid our 40% restocking fee and be eligible for an order return, you must return your order within 48 hours of purchase. Products must be in resellable condition. See our Refunds and Returns Policy for more information or Contact Us.

If you are eligible for a refund, we will process your refund immediately however, it may take 7-10 business days to reach your account, depending on your bank.

WARRANTY POLICY ANSWERS

Yes, at Werken we pride ourselves on efficiency and accountability in regards to our offered products and services. However, we do have a warranty policy that will put your mind at ease. To see our Warranty Policy, Click Here.

Werken's warranty policy covers the manufacturing, delivery and assembly of our Product and Service.

CUSTOM FURNITURE ANSWERS

Yes we definitely can! For any and all custom furniture enquries call us at 02 8324 1313 to speak to our friendly staf and/or set-up an obligation-free consultation.

ANSWERS

Stay on top of all your orders with the use of our order tracker! Available at the checkout page, or right here at the click of a button > Click Here. To speak with us regarding an issue in delivery please call Werken at 02 8324 1313 to speak to our friendly staff, who will resolve any outstanding issues: :)

Unfortunately products are occasionally damaged in transit. If you notice that a product is damaged after it has been shipped to you, please take photos clearly showing the damage and email us at support@apex.com.auwithin 3 days of receiving your shipment. If we are notified later than 3 days after you receive the products, we will not be able to repair or replace the items. If we determine that the product was damaged in transit, the type of remedy we offer will depend upon the circumstances. We will determine the outcome at our sole discretion and may offer a repair, compensation, replacement, or refund. We advise you to add insurance to your delivery at the checkout.

Seating products general come assembled, however considering the nature of office furniture prodcuts, they do require assembly which we offer at a low cost. Your order is delivered to your door for no charge, unlike most of our competitors who will leave your order kerbside. If you wish to have your products assembled and re-positioned by our professional funiture installers we can arrange this for a small additional fee. To see our Shipping Policy Click Here. For more information or to speak to one our friendly staff Contact Us.

Most definitely, if you wish to pick-up your order yourself please, give Werken a call at 02 8324 1313 no more than 24 hours after making payment, so we can organise a suitable pick-up time.

If you arent avaible to be present at the time of delivery we cannot ensure that the order is delivered securely, therefore we will hold the order at our warehouse where it can either be picked-up or re-delivered at an extra fee.

Absolutely! Please ensure you do contact us within 24 hours of purchase, so we can efficiently re-route our delivery location to our driver.

Yes, Werken does deliver on weekends, however these deliveries will be priced on application.

Due to much of our stock being readily available and stocked often, a 3-6 business day lead time applies. However, for custom products or a custom fabric option on a product may affect these times. In this case a 2-6 week lead time applies depending on the product and/or customisation selected. Not sure which category your desired product falls into? Give Werken a call at 02 8324 1313 and speak to our friendly staff who will be more than happy to answer any and all of your questions.